By industry / non profit
The simple communication tool for non-profits
Be there when you’re needed the most. Whether you're a charity, educational establishment, healthcare provider, or a local community group, CircleLoop makes communication easy. Meaning you can focus on what’s important - providing support.
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Trusted and loved by 1500+ businesses
Save valuable time
Set-up in minutes
CircleLoop’s phone system is built differently, everything just works instantly, and we know how valuable that is for a charity or non-profit organisation.
You’ll have a full feature phone system live within minutes. All you have to do is download our powerful apps for desktop and mobile and you’re live! You’ll have instant access to every feature, from call recording to call analytics too, at no extra charge.
It’s all self-service, so you don’t need to spend time waiting for engineers and hardware installation. There are no contract ties either, so you are in complete control at all times.
CircleLoop has been easy to implement within the organisation, it’s literally been set and forget as a product because it just works.
Isolation Help Bexley
Read the full case study
Customer Support
Be there no matter the time of day
Set the days and times you are available to speak to people or route calls to another team member out of hours. Customise your voicemail options to relay information and keep customers informed outside of working hours.
We know how important it is for your customers, users, supporters and fundraisers to be reachable and we can make that happen. Our international numbers make this possible around the world too.
virtual numbers
Appear local with international & virtual numbers
We offer virtual numbers that let you appear locally in the UK or internationally around the world. Your staff will be able to make and receive calls using these numbers.
Virtual numbers let you build unprecedented levels of trust, whether you’re just talking with your customers or actively performing fundraising outreach.
Learn more about how virtual numbers and international numbers can help your fundraising efforts.
Cost was importance because we started with people who wanted to help and £0.
Isolation Help Bexley
Read the full case study
IVR Greetings & Menus
Team, menu and voicemail options for multiple departments
Charities and non-profits deal with a wide range of different tasks and challenges. From university admissions and student services to charities offering advice lines, each organisation has its own wants and needs for a phone system.
CircleLoop offers the ability to set up teams, departments and route inbound calls to the right people, so it doesn’t matter whether your phone system is public facing or purely internal.
We offer powerful and customisable IVR Greetings & Menus to make sure your callers talk to the right member of your team. All our features come as standard too!
Security matters
Keep your data secure
We know that security is imperative for every large or established business. That’s why CircleLoop is G-Cloud 11 listed, NCSC Cyber Essentials certified and PCI-compliant.
CircleLoop’s apps for desktop and mobile are native to each platform and we work with best-in-class voice carriers to ensure the highest levels of availability and call quality.
Stay flexible
Rolling contracts allow you to instantly add more users and more numbers at peak times
Education providers have extremely busy parts of the year, from primary and secondary school intakes in September through to clearing for university and college students in August.
If you’re about to run a new fundraising campaign for your charity, adding a number of temporary numbers and users can be invaluable too.
During busy periods CircleLoop users can instantly add more users from £5.00 per month and update team and menu options instantly.
AMAZING FEATURES
Empower your non profit phone system with our killer features
Call Analytics
Data driven analysis lets you solve problems, improve sales and stop wasting time on poor prospects.
Virtual Numbers
Access hundreds of virtual numbers instantly, allowing you to appear locally or internationally and to assign multiple numbers to a user.
Cloud Call Recording
Call recording lets your sales team learn from their mistakes and improve their calls, plus they don’t have to worry about taking note or missing a detail.
Call & Contact Tagging
Tag calls and contacts to give as much context to a sales professional as possible when making another call.
Deskphones
CircleLoop can sync up with deskphones, so if you still need a physical phone presence we can help there too.
IVR Greetings & Menus
If people need to return your sales calls, you can set up in-call menus to direct callers to the right place.
Number Porting
Port your old number over to CircleLoop, so you haven’t got to worry about losing key inbound prospects.
Voicemail
While our apps lessen the worry of missing a call, we offer voicemail transcribing for any voicemails left to your CircleLoop numbers.
Click to Call
Never have to worry about leaving your CRM platform, with CircleLoop’s ‘Click to Call’ capabilities you can call your prospects directly from your tools.
Desktop and Mobile Apps
As a cloud-based phone we run using VoIP (voice over internet protocol), so you can make and receive calls on your mobile or desktop.
Automatic Note Taking
Never worry about taking notes during or after a call again. Call recording automatically logs everything you need as a note to the call or contact.
CRM Integrations
Hook your CRM platform up to CircleLoop and make us your CRM phone system. Get all the benefits of CircleLoop alongside your favourite sales tools.
Why Circleloop
The features Non Profit Organisations love
Powerful features
CircleLoop gives you access to over 60 smart self-service features. You’ll have instant access to all our features at no extra charge and have full control over your employee’s operating hours and privacy settings.
Learn more
Call recording feature
Every call is important, but it can be difficult to remember every detail as its being relayed to you. Record everything that’s been said in important calls. Listen, download and share recordings internally.
Learn more
Cost effective
With price plans starting at just £5 per user, per month, CircleLoop is a business phone system for all. No contract ties, no hidden costs, all features included as standard and powerful integrations.
See our pricingDo You Have Questions?
Frequently Asked Questions
Take a look at the most frequently asked questions and don't hesitate to contact us if you need further assistance
How do I create a virtual call center for my fundraising team?
CircleLoop lets you add multiple users at a low cost, letting you quickly set up a virtual call center. Users can then be assigned teams and a workflow to help them manage their prospects and donor calls.
How can my charity work remotely?
CircleLoop is entirely app based so your entire organisation can work remotely. Using virtual numbers you can even make your team appear local, even if they’re all remote.
Does CircleLoop offer a special rate for charities?
Absolutely! We offer 20% off for all charities. Just check out our pricing and get in touch with us today to sort out your new phone system.
Are you ready?
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