CircleLoop

Powerful phone system features

Replace your existing business phone system with the UK built & UK based modern alternative.

Apps & Devices

Windows

Get CircleLoop for Windows (Recommended)

Mac

Get CircleLoop for Mac (Recommended)

Web-App

Get CircleLoop and use via our Web App

iOS

Get the Mobile Apps for iOS

Android

Get the mobile apps for Android

Deskphone (Snom / Yealink)

Use CircleLoop with a range of Deskphones

Jabra-Hardware

A range of Jabra hardware for use with our apps

SIP phones

SIP devices can be provisioned to work with CircleLoop

ATA-Devices

ATA devices can be provisioned to work with CircleLoop

Phone Systems

UK Numbers

Instantly choose from 01, 02, 03 and 07 phone numbers

Instant Number Setup

Any phone number is instantly live and ready to use

Customised Voicemail

Personal greetings for users & teams, control the redirect delay period

Voicemail to Text/Email

Voicemail converted to text and sent to your activity feed or email

Dynamic Caller ID

Choose the phone number you’d like to dial-out from

Team Ringing

Set up teams and route inbound calls to the right people

Call Routing

Control inbound calls by number, user or team

Forward Calls

Send inbound calls to mobile phones or other landline numbers

Click To Call

Use our Chrome, Firefox and Edge Extensions to call by clicking on a number

International Calling

Call over 180 countries starting at just 3p per minute

Call Functions

Inbound Calling

CircleLoop is instantly live and ready to receive inbound calls

Outbound Calling

Make outbound calls to the UK and Internationally

Live Activity Feed

Account activity syncs instantly and appears in all your apps

Call Redirect (to Team/Menu/User)

Redirect your calls to a team, menu or another user

Call Redirect (to External Number)

Redirect your calls to an external number

Call Transfer (to Team/Menu/User)

Transfer calls to another team, menu or another user (CircleLoop only)

Call Recording (User)

Record and listen to all your calls instantly

Call Recording (Admin)

Record all users’ calls. Listen, download and share recordings

Out of Hours Routing

Set the days and times you are available, route calls to another team, menu or external number

Snooze

Briefly snooze your inbound calls with one click

Teams

Set up teams or departments and route inbound calls to the right people

IVR Greetings & Menus

Add a menu to your phone numbers to route callers to the right user or team

SMS

Send and receive SMS from 4p (UK only)

Voicemail

Set personal greetings for users & teams and control the redirect delay period

Voicemail Transcription

All voicemails can be converted to text and sent to your activity feed or email

Email Notifications

All voicemails can be converted to text and sent to your activity feed or email

Filterable Activity Feed

Filter and query your activity feed

Conference Calling (Basic PIN / Room)

Every user gets their own conference room, to arrange group calls with ease

Contacts

Synchronise your contacts into CircleLoop

Contact Sharing

Choose contacts to share with your team

Caller ID from Address Book

Choose the phone number you’d like to dial-out from

Withhold Number

Withold your number on outbound calls

Announce Calls

Accept or reject inbound calls

Ringtone Selection

Select the ringtone on inbound calls

Welcome Greetings

Create and play a welcome greeting to your customers

Hunt Music

Choose music to be played while callers are waiting

Greeting and Music Management

Access a library of greetings and music at a team level

Emergency Calling

Use CircleLoop to contact emergency services

Administrator

User Management

Manage every account users account and permissions at an administrator level

Self Service Numbering (UK Mobile)

Add a Platinun, Gold, Silver or Bronze number to your CircleLoop account

Self Service Numbering (VIP Memorable Numbers)

Add a Platinun, Gold, Silver or Bronze number to your CircleLoop account

Mirror Existing Number

Make outbound calls from your existing number

Port Existing Number

Port your existing number into CircleLoop

Invoice & Subscription Management

View your invoices and manage your subscriptions within our applications

Payment Method - Credit/Debit Card

Add your Credit / Debit card details to CircleLoop

Payment Method - Direct Debit

Pay by Direct Debit

Blocked Numbers

Prevent inbound calls from nuisance numbers. Blocked for one, blocked for all!

Call Recording User Exclusion

Choose which users have call recording enabled at an admin level

Analytics

User - Call Analytics

Powerful, instant call analytics and reporting

Team/Menu - Call Analytics

User, number and team across customised date ranges

CircleLoop Number - Call Analytics

View the calls made, received and missed at a number level

Admin - Call Analytics

Total call duration, average call duration and time to answer at a user, team and number level

Search by Number

Search for a number in your analytics history

Integrations

ActiveCampaign

ActiveCampaign is a customer experience automation platform, combining email marketing, marketing and sale automation, and CRM categories.

Capsule CRM

Capsule CRM - The smart simple online CRM. Build stronger customer relationships, make more sales and save time.

Chrome Extension

Power-up your workflow by adding click-to-call functionality to your favourite websites using this browser extension. Works in conjunction with the CircleLoop Desktop app.

Copper

Copper is a new kind of productivity CRM that's designed to do all your busywork, so you can focus on building long-lasting business relationships.

Drift

Drift is the world’s first and only conversational marketing platform. Instead of traditional marketing platforms that rely on forms and follow ups, Drift connects your business with the best leads in real-time.

Edge Extension

Power-up your workflow by adding click-to-call functionality to your favourite websites using this browser extension. Works in conjunction with the CircleLoop Desktop app.

Firefox Extension

Power-up your workflow by adding click-to-call functionality to your favourite websites using this browser extension. Works in conjunction with the CircleLoop Desktop app.

FLG

A CRM focused on workflow that mirrors how you do business to make sure nothing is ever missed and no opportunity is ever left behind.

FreeAgent

Accounting software for freelancers & small business owners. Features include payroll, VAT & tax return filing, invoicing & expenses. Accessible from multiple devices with a simple to use interface.

Freshdesk

Cloud-hosted help desk solution equipped with best-in-class features and smart automations for delivering quality, streamlined customer support. Part of FreshWorks.

Google

Google Contacts is your online address book, integrated with Gmail, Calendar, Drive, and other Google products.

Help Scout

An email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.

HubSpot

HubSpot is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers.

Insightly

Insightly is the #1 CRM software for Gmail, G Suite and Outlook. Grow your relationships, accelerate sales, manage your projects, streamline business processes and track important metrics, all in one place.

Intercom

Intercom is a customer support and marketing automation platform showing you who is using your product or website making it easy to personally communicate with them through targeted content, email, in-app, and web messages.

Keap/Infusionsoft

Keap / Infusionsoft offers an e-mail marketing and sales platform for small businesses, including products to manage and optimise the customer lifecycle, customer relationship management, marketing automation, lead capture, and e-commerce.

Nimble

Nimble offers small businesses the best features of high-end CRM systems combined with the power of social media.

Office365

Office 365 is an integrated experience of apps and services, designed to help you pursue your passion and grow your business.

Pipedrive

Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes.

Scoro

Scoro is an award-winning work management software that enables collaborative teams to work together more efficiently.

Senta

Cloud CRM, marketing, workflow, email automation, secure documents and insights for accountants and bookkeepers.

Slack

Use our Slack webhook and send calls missed, calls received and voicemail notifications to a personal or team channel of your choice.

Wealthbox

Wealthbox is a modern CRM for financial advisors that offers a simple, social and collaborative wealth management platform that keeps businesses connected with their clients, prospects, and staff with ease.

Xero

The world's original cloud accounting platform, Xero accounting software gives businesses the tools to take care of the numbers and spend less time on accounting and associated tasks.

Zapier

Zapier allows you to quickly and easily connect the apps you use everyday to automate your work and be more productive. 1500+ apps available and easy to create workflows between each.

ZenDesk Sell

Zendesk Sell is a sales force automation (SFA) tool to enhance productivity, processes, and pipeline visibility for sales teams. ... Additionally, Support tickets can be accessed directly from Sell making every conversation with a customer visible across the organization.

Zoho CRM

Zoho CRM is a multichannel CRM software with an inbuilt conversational AI, pipeline management system, tools for marketing and sales force automation, and in-depth analytics.

Zoho Desk

Zoho Desk is web-based help desk software that gives you the ability to manage your customer support activities efficiently. Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily. You can customize Zoho Desk for your business and ensure satisfaction in your customer support experience.