Keep your existing phone number with CircleLoop

Local (geographical) numbers

We can port 98% of local phone numbers into CircleLoop. The process to do this is a bit clunky, but don’t worry, we’ll do most of the work! Your side of the bargain is to make sure you fill in the porting form accurately to avoid delays. Porting a local number into CircleLoop is free of charge!

National numbers

The process to port national phone numbers is a little more complicated but, nonetheless, we can usually get your number across. National numbers often take longer to port and are more prone to failed requests, but we’ll run you through the process before we start.

Mobile numbers

The process to port mobile phone numbers is very straightforward and can usually be completed within 48 hours. All we need from you is a PAC code from your existing provider. To port a mobile number into CircleLoop is free of charge!

Multiple or multi-line numbers

If you have more than one number you’d like to port to CircleLoop please let us know. We can usually process multi-line requests, as long as you’re porting all of the numbers in one go.

Mirror your number

If you are the owner of a UK landline or mobile number this feature allows you to use CircleLoop instantly to make outbound calls from your current number whilst you wait for your number to port into us. The number is mirrored on outbound calls only so inbound calls will still ring on your current system.

If you wish to forward inbound calls into CircleLoop as well then please speak to your current provider and they can forward calls to a new live CircleLoop number of your choice, as far as your customers are concerned they still ring your current number.

Freephone numbers

We can port some freephone (toll-free) numbers to CircleLoop. Please note that we do not sell freephone numbers, so the only way to use one on our network is to port it in. As is the concept with freephone numbers, you will pay an inbound call charge of 6p/minute.